A business analyst (BA) conducted a group workshop with stakeholders to understand and document in-scope business processes. The BA feels there are gaps between process steps. What should the BA do to close the gaps or confirm the process steps?

A. Conduct elicitation with stakeholders regarding their parts of the process.
B. Using strategy analysis, define models of how gaps in the business process can be resolved.
C. Review the documentation to ensure that information gathered about the process is correct.

Suggest answer: B

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