Sales Managers want to capture an additional email address for Contact records. Which field property will ensure the proper format? A. Data Type B. Default Value C. Field-level Security D. Validation Rule Suggest answer: A Reference: Read more →
You can use standard reports when creating Dashboards A. True B. False Suggest answer: A Reference: Read more →
The administrator has created new users for ten new employees at Northern Trail Outfitters. Why are these users unable to access the account object in the Salesforce org? A. Users’ profile requires permission to the Account object. B. Users’ profile requires a sharing rule for Accounts. C. Users’ roles are lo... Read more →
Who can select the "sharing" button on Account and Opportunity records? A. The Record Owner, System Administrator, and a User shared to the record B. The Record Owner, a User shared to the record, and any User a... Read more →
Who can invite Chatter customers into a Chatter group? A. The system admin B. Group owner C. All Chatter users D. None of the above Suggest answer: AB Reference: Read more →
An Approval Process begins when a record is: A. Created B. Saved C. Edited D. Submitted for Approval Suggest answer: D Reference: Read more →
The number of formulas in a Custom summary formula is limited to: A. 5000 B. 3900 C. 4000 D. 3000 Suggest answer: B Reference: Read more →
Time-dependent workflow will not work with which type of workflow evaluation criteria? A. Only when a Record is created B. Every time a Record is created or edited C. Every kind of workflow evaluation criteria D. When a Record... Read more →
Standard reports are visible through the Reports search. A. True B. False Suggest answer: B Reference: Read more →
What is the maximum of time triggers per Workflow Rule? A. 5 B. 10 C. 15 D. 20 Suggest answer: B Reference: Read more →
What does the dashboard snapshot on the Home Page display? A. Only the dashboard determined by the System Administrator B. You cannot display a dashboard on the Home Page C. The first two rows of an... Read more →
Salesforce is which of the following: A. Salesforce Automation B. Marketing Management C. Customer Support Management D. Campaign Management Suggest answer: ABC Reference: Read more →
Northern Trail Outfitters wants to backup administrator set up for their org. Once the administrator is set up, they report that they are unable to perform any of the administrative duties. What are two possible reasons for the access issues? (Choose two.) A. The role needs to be specified on the user record. B. The System Administrator profile is unavailable under the Salesforce Platform lice... Read more →
Ursa Major Solar customers are starting to request custom-sized solar panels, which are currently unavailable in the standard inventory. Management has decided to add custom sizing as an add-on item in Salesforce. The administrator needs to allow sales users to add custom sizing to the total opportunity sale. What should the administrator do to achieve this goal? A. Add custom sizing as a new product in a pricebook. B. Make a new custom object related to opportunities for custom sizing. C. Add custom... Read more →
At Cloud Kicks, new public articles must be approved before publishing. Users are asked to click the submit for approval button to begin the process but sometimes the user forgets. How should an administrator automate submission so all new public articles will enter the approval process? A. Default the Submit for Approval button B. Create a new record type and page layout C. Use Process Builder D. Update Initial Actions Sug... Read more →
Which feature should Ursa Major Solar use if they want their support agents who are skilled in a particular product line to own cases directly after customers log them from an automated channel? A. Assignment Rules B. Workflow Field Update C. Case Escalation Rules D. Case Team Routing Suggest answer: A Reference: Read more →
Ursa Major Solar utilizes Accounts in its Sales process; however, not all users have access to them. New users require Read access to Accounts. Additionally, four new users require Edit access. What should an Administrator do to configure access for the new users? A. Configure a profile to grant Account View access and a Permission Set to grant Account Edit access to specific users. B. Configure a pro... Read more →
At Universal Containers, a user's department determines which fields the user can see and edit on Opportunities. For example, users on the Sales team can edit all fields on the Opportunity, while users on the Support team have read-only access to these fields. In which location is field-level security controlled for users on these teams? A. Role B. Sharing Rules C. Profile D. Public Groups Suggest answer: C Reference: Read more →
Ursa Major Solar recently acquired a company whose Sales team has a unique sales process, with stages that are different from the current setup of stages in Salesforce. The Chief Technology Officer (CTO) has decided that the new Sales team should NOT change their process at all. What should the Administrator do to incorporate the new Sales team's process? A. Create new values for the Opportunity Stage field; create a new Sales Process assigned to a custom Record Type for the new Sales team. B... Read more →
Can an administrator change the profile settings of the Standard Solution Manager profile? A. Yes B. No C. Depends on the Setting of the Administrator profile Suggest answer: B Reference: Read more →