Lookup relationship fields are available in Personal Edition
A. True B. False Suggest answer: B Reference:
Who can manually share records?
A. The record owner B. The record owner's manager C. The record owner's manager's manager D. The system administrator E. All of...
If a lead is converted without a value in the company field, what happens?
A. A Business Account is created B. A Person Account is created C. You will be prompted to decide whether to create a Person or a Business ...
What is the use of campaign influence feature on opportunities?
A. Help calculate ROI B. Give a list of campaigns that influenced the user C. To check if web to lead is working properly D. To ensure dupl...
What is true about Lead Assignment Rule?
A. Determines how Leads are automatically routed to User or Queue B. Contains Rule Entries, pre-defined business rules, that determine lead...
Is it possible for a Page layout to be associated with a Record Type.
A. True B. False Suggest answer: A Reference:
The Director of Sales wants a report that shows the trending performance of his sales reps. He would like to see the trend by month, with a review of the previous 6 months. Which report format would you use to create this custom report?
A. The Tabular Report B. The Summary Report C. Matrix Report. Suggest answer: C Reference:
Which salesforce.com feature allows the org to capture ROI on online advertising?
A. Web-to-lead B. Web-to-case C. Google adwords D. S-controls E. Online campaign Suggest answer: C Reference:
Org wide default is set to private. Kathy is assigned US Sales Director role with access rights to view opportunities owned by other users associated to her accounts. Jennifer is assigned EMEA Rep Role and Phil to US rep role. Which business opportunities can Kathy VIEW and EDIT?
A. Kathy can edit and view her own opportunities B. Kathy can EDIT and VIEW her jennifers opportunities C. Kathy can edit and view Phils op...
Identify the correct statement from the given list.
A. Lookup field link two objects B. Lookup fields affect security C. Lookup fields change the record ownership D. Lookup fields can be used...
The Director of Sales wants a report that meets the following criteria: All accounts in NY, MA, PA and NJ Account rating of "Hot" or Annual Rev over $8M .The report must meet the state criteria but can optionally meet the account rating or the annual revenue. Which report format would you use to create this custom report?
A. The Tabular Report B. The Summary Report C. Matrix Report. Suggest answer: A Reference:
Support agents at Universal Containers research solutions to customer issues by asking various subject matter experts (SMEs) at the company. Which three features will allow Support Agents to quickly document the details of these meetings? (Choose three.)
A. Case Feed B. Workflow Email Alerts C. Case Group D. Case Comments E. Events Suggest answer: ACD Reference:
A role has many to many relationships with the user?
A. True B. False Suggest answer: B Reference:
According to Sales Force, console is not for occasional users of SalesForce. The console is best set up for users who view SalesForce for 3 or more hours a day.
A. True B. False Suggest answer: A Reference:
Record Types are not available in Select the right choice
A. Developer Edition B. Enterprise Edition C. Unlimited Edition D. Professional Edition Suggest answer: D Reference:
If a user leaves your company, the system administrator should do the following to prevent future access to the Salesforce org.
A. Delete their user record B. De-activate their user record C. Delete any accounts or contacts owned by that user D. None of the above Su...
You can only use standard fields when generating email and mail merge documents for leads or contacts.
A. True B. False Suggest answer: A Reference:
What are the three core building blocks of Security and Access in Salesforce?
A. Profile Restriction B. Organization-wide Defaults C. Profiles D. Role Hierarchy E. Sharing F. Chatter Groups Suggest answer: BDE Refer...
Universal Containers has a private sharing model on Opportunities. The System Administrator has been asked to create a new custom object that will track customer payment information and will link to the Opportunity. Only those users with access to the Opportunity should be able to see the records on the new object. What should the Administrator do to accomplish this task?
A. Create a lookup relationship with Profile permissions. B. Create a Master-Detail relationship with Profile permissions. C. Create a Mast...
The size limit for documents uploaded is:
A. 1 Megabyte B. 3 Megabyte C. 5 Megabyte D. 25 Megabyte Suggest answer: C Reference: