Salesforce Apex Trigger Interview Question Explained: All Field Service Consultant Questions | Salesforce Apex Trigger Interview Question Explained

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Universal Containers (UC) wants to deploy Knowledge to its field team. How should UC ensure its Technicians can access Knowledge Articles offline?

A. Use the Salesforce mobile app with deep linking to the Salesforce Field Service mobile app. B. Write a Workflow that associates Articles...

The field service administrator at Ursa Major Solar updates the skills required on the most common work types to adapt to the increasing complexity of Jobs. This change has led to many service appointments to be in violation. There is a global optimization job set up to run nightly that has been working correctly up until this point. The administrator needs to understand why the jobs are still scheduled to resources that lack the appropriate skill level. What are two reasons appointments remaining in violation and are not reassigned? (Choose two.)

A. Global optimization doesn’t reschedule appointments that have rule violations. B. There are no service resources available with the requ...

Universal Containers wants to track Technicians’ van stock using the Salesforce Field Service mobile app and ensure that Technicians report when parts are used. Which three data elements should a Consultant recommend tracking to support these requirements? (Choose three.)

A. Products Consumed B. Inventory C. Warehouse Locations D. Mobile Locations E. Products Required Suggest answer: ABE Reference:

A Universal Containers customer is having issues with three containers at the customer’s site. Each container is tracked as an Asset on the customer’s Account. Which two methods should the Consultant recommend to ensure the service associated with each container can be handled independently? (Choose two.)

A. Add each Asset to a separate Work Order Line Item. Create a Service Appointment for the Work Order. B. Add each Asset to a separate Work...

Universal Containers performs services on Assets that require a sequence of work tasks. A Consultant has recommended Work Order Line Items to manage the tasks associated with the Assets. Which two techniques should the Consultant consider to ensure Work Orders are properly completed? (Choose two.)

A. Use of Work Order Line Items that automatically inherit the hierarchy of Assets attached to the Work Order. B. Use of Work Order Line It...

Universal Containers wants to assign Service Appointments based on the Polygon of the child service territory in the hierarchy. How should a Consultant assign Service Appointments to the Polygon?

A. Set the Territory Assignment Policy to the Highest Level. B. Set the Territory Assignment Policy to the Lowest Level. C. Set the Polygon...

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