A Service Manager has just configured Chat at a company site. Now, the Agents cannot see the Chat footer component in the console. Which configuration option should be verified?
A. Verify that users have access to the Chat buttons.
B. Verify that users are assigned the Chat feature license.
C. Verify that users have access to the Chat public group.
D. Verify that users are assigned the Chat user profile.
Suggest answer: B
Reference:
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