After migrating from Knowledge to Lightning Knowledge, Authors are unable to create FAQ article type, but can successfully create Install Notes article type. Support Managers have confirmed that articles of type FAQ exist in Production. How should a consultant correct this problem?
A. Add Authors to the FAQ Data Category.
B. Set Articles Org Wide Default to Public ReadWrite.
C. Grant Authors access to the FAQ record type.
D. Grant Authors access to the FAQ article type.
Suggest answer: C
Reference:
No comments:
Please share to make the community better.