An app builder has modified a Lightning record page for a case and has added an email button item to the page layout; however, users are unable to see the new item on the layout. What are two potential reasons why users are unable to view the item on the Case Lightning record page? (Choose two.)

A. The email button contains JavaScript.
B. The page layout excludes the case feed component.
C. The page layout includes the case feed component.
D. The case page layout also contains custom buttons.

Suggest answer: AB

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