Cloud Kicks has a Process Builder which should trigger upon a status change from an approval process. The Process Builder triggers if the status is updated manually, but not as a result of the approval process update. What could the administrator do to troubleshoot the issue?
A. Check the Approval Process to make sure it is on the correct version.
B. Turn Recursion the Process Builder under the Advanced Settings so the Process Builder fires again.
C. Check the Re-evaluate Workflow Rules After Field Change box on the Approval Process Field Update Action.
D. Change the value with a Specific New Field Value so the Process Builder knows what value to look for.
Suggest answer: C
Reference:
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