Northern Trail Outfitters (NTO) uses data extensions for all of their email audiences. A customer reports they updated their email address weeks ago but continues to receive the NTO Daily Digest email at their old address. The Marketing Cloud admin has confirmed the new email address is present in the appropriate data extension. What consideration could account for this behavior?

A. The data extension was not configured as sendable.
B. Contact Builder was not configured property.
C. The email address in All Subscribers is prioritized.

Suggest answer: C

Reference:

No comments:

Please share to make the community better.