The Salesforce team at Cloud Kicks (CK) is reviewing the sales team s business processes. During a review session, the business analyst notices that quantifiable benchmarks have yet to be established. Why is it a best practice to establish benchmarks to evaluate existing processes?
A. Shows tangible impact from changes to processes
B. Proves processes are out of date and require a new solution
C. Compares processes against CK's closest competitors
Suggest answer: A
Reference:
No comments:
Please share to make the community better.