The Service Manager would like to highlight case age. When a case is new, they would like to see a green flag on the case record. The flag should be yellow if the case is still open after one day. The flag should be red when cases are open after three days. Which two options should an app builder use to implement this requirement? (Choose two.)
A. Formula Field
B. IMAGE
C. VLOOKUP
D. Quick Action
Suggest answer: AB
Reference:
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