Universal Containers has asked a business analyst (BA) to create a process map indicating how it is using Marketing Cloud to manage its campaigns. In a process map that uses Universal Process Notation (UPN), the BA has marked each activity box with a resource. What does an activity box marked "C: Customer” mean?
A. The customer should be Informed.
B. The customer should be consulted.
C. The customer should be responsible.
Suggest answer: B
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