Universal Containers (UC) service reps are assigned to a profile which has “View All” in Case object (Private OWD). To make sure service reps have access to all relevant information to attend to customer requests, which two details should a Salesforce Architect consider? (Choose two.)

A. Service reps will NOT be able to access all UC Contact records if they are Controlled by Parent.
B. Service reps will be able to access all UC Account records due to Implicit Sharing.
C. Service reps will NOT be able to access all UC Account records because Account OWD is private.
D. Service reps will be able to access all UC Contact records if they are Controlled by Parent.

Suggest answer: AC

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