Who can manually share records?
A. The record owner B. The record owner's manager C. The record owner's manager's manager D. The system administrator E. All of...
If a lead is converted without a value in the company field, what happens?
A. A Business Account is created B. A Person Account is created C. You will be prompted to decide whether to create a Person or a Business ...
Actions to existing steps can be added to an active approval process?
A. True B. False Suggest answer: A Reference:
Accounts at Universal Containers are currently readable by all users but editable only by their owners. Management wants to designate some Accounts as VIP Accounts. Only Account owners should have read access to these VIP accounts. What two actions should an app builder take to meet the requirements? (Choose two.)
A. Implement a sharing rule B. Change Organization-wide Defaults C. Set up an Account Team D. Configure a permission set Suggest answer: A...
A company called Universal Containers would like to track bugs within Sales force. The company needs to track the bug's severity and type as well as its status and description. Bugs should be related to Cases, but the bug's owner will be different than the owner of the case. How can the Universal Containers administrator meet these requirements?
A. Create a section on the case page layout B. Create a field on cases C. Create a custom object for bugs and relate it to cases D. Create ...
A developer wrote an Apex class to make several callouts to an external system. If the URLs used in these callouts will change often, which feature should the developer use to minimize changes needed to the Apex class?
A. Remote Site Settings B. Session Id C. Named Credentials D. Connected Apps Suggest answer: C Reference:
A company wants to create a new digital interaction process that allows customers to request a quote for service from a local retail energy supplier. The process requires the following actions: Allow the user to select one or more energy products from a list Get current energy usage data from an external system via an API Save the data back to Salesforce as a lead Which three OmniScript elements should the consultant recommend to meet these requirements? (Choose three.)
A. DataRaptor Post Action B. Post to Object Action C. Radio Input D. Multi-select Input E. HTTP Action Suggest answer: ABD Reference:
Agents for an insurance company need to know the current and past weather conditions when creating claims for customers. The consultant implements a FlexCard for weather conditions in the console to ensure the agents have access to the information. The FlexCard needs to provide fields extracted from a weather API and account fields from Salesforce. According to best practice, what data source should be used?
A. REST B. Integration Procedure C. Streaming API D. DataRaptor Extract Suggest answer: A Reference:
A healthcare company wants to enable its subscribers to add, edit, or delete dependents related to their policy via their Community portal. The project team decides to use OmniStudio tools to provide this functionality. In this scenario, which two OmniStudio features should the consultant recommend? (Choose two.)
A. Database B. Remote Action C. Response Action D. Edit Block Suggest answer: AD Reference:
A developer is building a DataRaptor Load for an Integration Procedure used in an OmniScript. Based on best practices, how should the developer configure the Input JSON?
A. Build the Input JSON node by node in an editor. B. Build the Input JSON node by node in the DataRaptor Designer. C. Copy the Input JSON ...
What is the use of campaign influence feature on opportunities?
A. Help calculate ROI B. Give a list of campaigns that influenced the user C. To check if web to lead is working properly D. To ensure dupl...
What is true about Lead Assignment Rule?
A. Determines how Leads are automatically routed to User or Queue B. Contains Rule Entries, pre-defined business rules, that determine lead...
Is it possible for a Page layout to be associated with a Record Type.
A. True B. False Suggest answer: A Reference:
The Director of Sales wants a report that shows the trending performance of his sales reps. He would like to see the trend by month, with a review of the previous 6 months. Which report format would you use to create this custom report?
A. The Tabular Report B. The Summary Report C. Matrix Report. Suggest answer: C Reference:
The progress of an apex job queued is using the System.enqueueJob method and needs to be monitored. Which options are valid? (Choose two.)
A. Use the Apex Jobs page in setup B. Query the Queueable Apex record C. Query the AsyncApexJob record D. Use the Scheduled Jobs page in se...
The VP of Sales at Cloud Kicks wants to automate the process of reassigning Accounts when an Account owner gets transferred to a different team or region. The VP wants reassignment to be based on the Account status and confirmation that the new Account owner is informed of their new Account inheritance. Which two strategies can the Consultant use to design the solution? (Choose two.)
A. Use Flow Builder for capturing Account details, design an element to reassign the Account to a new owner based on status, and send an em...
Cloud Kicks uses Chatter to collaborate corporate-wide. Sales representatives are getting too many items showing on their feed, so it's hard to sort through to find items that are high priority or need the sales representative's immediate attention. Which solution should the Consultant recommend?
A. Create a Chatter Feed page layout. B. Create Chatter topics. C. Increase Chatter Feeds bookmark limit. D. Increase the Chatter follower ...
Ursa Major Solar wants to convert the relationship between Galaxy and Star from a lookup relationship to a master-detail relationship so each Galaxy record can be equipped with a roll-up summary count of Star records. Which two considerations should be made? (Choose two.)
A. The Star object has fewer than two existing master-detail relationships. B. The Galaxy object is required to contain existing roll-up su...
Universal Containers wants Opportunities to be locked from editing when reaching the Closed/Won stage. Which two strategies should a developer use to accomplish this? (Choose two.)
A. Use a Visual Workflow. B. Use a validation rule. C. Use the Process Automation Settings. D. Use a Trigger. Suggest answer: BD Referen...
A customer is operating in a highly regulated industry and is planning to implement Salesforce. The customer information maintained in Salesforce. includes the following: 1. Personally Identifiable information (PII) 2. IP restrictions on profiles organized by geographic location 3. Financial records that need to be private and accessible only by the assigned sales associate Enterprise Security has mandated access to be restricted to users within a specific geography with detailed monitoring of user activity. Additionally, users should not be allowed to export information from Salesforce. Which three Salesforce Shield capabilities should a data architect recommend? (Choose three.)
A. Event monitoring to monitor all user activity. B. Encrypt sensitive customer information maintained in Salesforce. C. Prevent sales user...
Cloud Kicks learns of complaints from customers who are receiving too many sales calls and emails. Which data quality dimension should be assessed to reduce these communication inefficiencies?
A. Duplication B. Consent C. Usage Suggest answer: A Reference:
Universal Containers wants only users from the sales department to have access to price books. How can an administrator meet this requirement?
A. Create a sharing rule to share all price books to sales users B. Manually share each price book to the sales users' profile C. Set t...
Which two actions could the delegated administrator complete after delegated administration is granted for a custom object? (Choose two.)
A. Add a custom picklist field to the object B. Change the organization-wide sharing rules for the object C. Change the relationship with a...
What sandbox type allows for the use of a sandbox template?
A. Developer Sandbox B. Developer Pro Sandbox C. Config Sandbox D. Partial Sandbox Suggest answer: D Reference:
A Marketing Cloud admin is tasked with requesting Marketing Cloud Connect Multi-Org enablement. What consideration should be given to the preference/profile centers for this integration?
A. Multi-Org does not support the standard profile/preference center for the business units. B. Branding for each business units’ profile c...