Universal Containers (UC) sales managers are complaining that they cannot access their teams’ Shipment records (a custom object). Initially, the admin suggested that this is happening due to misconfigured role hierarchy (Shipment OWD is Private). After investigation, they determined the role hierarchy for these users is correct. What can be the reason why Universal Containers sales managers are not able to see Shipment records?

A. Sales managers have only the Read permission on the Shipment object and should not be able to edit their team records.
B. Ownership-based sharing rule for Shipment was incorrectly disabled by the Salesforce admin.
C. Role hierarchy implicit sharing was incorrectly disabled by the Salesforce admin.
D. The Grant Access Using Hierarchies option on Shipment Sharing Settings was incorrectly disabled by the Salesforce admin.

Suggest answer: D

Reference: